This privacy notice applies to GooMove (hereinafter referred to as "GooMove", "we", "us" or "our") and explains how and why we collect, use, store, and share ("process") personal data when you use our services ("Services"), including:
- Visits to our website: www.goomove.com
- Contact via email or phone
- Usage of our moving and transportation services
- Participation in promotions, events, or other marketing activities
Your Consent
By using our services or visiting our website, you consent to the collection, use, and processing of your personal data as described in this policy. If you do not agree with this policy, please refrain from using our services or website.
What Information Do We Collect?
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and address.
- Moving Information: Moving date, address details, volume estimation, and specific requested services.
- Technical Information: IP address, browser type, device information, and cookies.
- Communication: Messages, quotation requests, and other correspondence.
How Do We Use Your Information?
We use the collected information to:
- Manage bookings and quotations
- Communicate with you regarding your move
- Provide customer support
- Send relevant information, news, and offers
- Improve our website, services, and user experience
- Fulfill legal obligations
Sharing of Information
We do not share your personal data with third parties except in the following cases:
- With subcontractors assisting us in performing the move (e.g., storage facilities or additional personnel)
- With payment service providers or invoice partners
- When required by law or legal processes
- With your explicit consent for specific purposes
Cookies and Tracking
We use cookies to enhance functionality and analyze user behavior on our website. By using our website, you consent to our use of cookies. You may change your cookie settings at any time through your browser.
Security of Your Information
We implement technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse.
Please note that you are responsible for securing your email communications with us. We advise against sending sensitive information via insecure email.
Changes to This Policy
We may periodically update this privacy notice. Any changes will be published on this page and will take effect immediately upon publication. We recommend that you regularly review this policy.
Contact Information
If you have questions about this privacy notice or our processing of your personal data, please contact us:
Email: move@goomove.com
Website: www.goomove.com
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